• Serchen
  • Posts
  • How Upwork cuts support by 50%

How Upwork cuts support by 50%

AI agents resolve tickets

FEATURED APP
Build AI support fast

Forethought’s multi agent AI resolves up to 90% of tickets so your team never misses a beat.

  • What is it: A multi-agent AI platform that studies your support history and spins up enterprise-ready agents across chat, email, and voice to solve tickets automatically.

  • Who is it for: CX leaders and growth teams in SaaS, ecommerce, fintech, and mobile apps who need faster resolutions and lower costs.

  • Alternative to: A smarter alternative to Zendesk bots.

  • Why we like it: We like Forethought because it delivers 15× ROI and deploys fully trained AI agents in minutes without extra headcount.

SPONSOR
Where Ideas Turn into Outcomes

Miro is the AI-powered collaboration platform designed to accelerate innovation. With a flexible, infinite canvas and intelligent tools, Miro transforms how teams brainstorm, plan, and build — together and in real time.

Sponsor

Key Benefits for Your Business:

  • Endless Collaboration Space: Start from a blank canvas or a custom template to map out strategies, journeys, and wireframes visually

  • Built-in AI Tools: Turn sticky notes into summaries, ideas into diagrams, and chaos into clarity with Miro AI

  • Engaging Teamwork Features: Use Talktrack, live video, dot voting, and polls to inspire contribution and cut down on meetings

  • Seamless Integrations: Connect with 160+ tools including Jira, Asana, Figma, Slack, Microsoft Teams, and more

  • Enterprise-Ready Security: Customize governance controls to safeguard your work without slowing innovation

Whether you're roadmapping a product launch or running design sprints, Miro is your one-stop workspace for turning ideas into impact.

SERCHEN
Find the best software for your business

Whether you're scaling up or just starting out, Serchen Software Marketplace is your trusted partner in growth.

Helping businesses make smarter software choices since 1997

  • Curated Selection: From CRM to project management, we've got it all. Our handpicked software vendors ensure you get quality options every time.

  • Hassle-Free Navigation: Say goodbye to endless searching. Our user-friendly platform means you find what you need, fast.

  • Trusted Reviews: Make informed decisions with insights from businesses just like yours. Our community's feedback guides you to the best choices.

  • Expert Support: Need a bit of advice? Our team of software experts is here to help you select the right tools for your business goals.

FEATURED APPS
Explore more app discoveries

Missed a previous issue? Don’t worry! Catch up on all the incredible apps we’ve featured in past issues and find hidden gems you might have overlooked.

BLOG
Latest posts

Explore the latest insights on the Serchen blog – from in-depth software guides to unbiased reviews.

Business Software Reviews & Buying Advice

ADVERTISE
Let’s work together!

Join hundreds of advertisers who have already successfully connected with readers interested in the latest technology.

This is where just some of our readers work!

With average newsletter open rates of 34.85% and Click Through Rates of 7.68%, our newsletter offers some of the best returns on investment in the industry.