Featured app • Pylon

Tickets that arrive already investigated

Most support work is not solving the problem. It is the twenty minutes before that: finding which account this is, what they were doing, what the logs say, whether anyone has seen it before. Pylon does that part first. By the time a person opens the issue, the investigation is sitting there, and they can send agents back into the CRM, the warehouse, or the issue tracker to dig further while they handle something else. It works wherever your customers actually ask, which for B2B usually means a shared Slack or Teams channel rather than a support portal, and treats those channels as properly ticketed and reportable. Linear, Airtable, Amplitude, and Retool run support on it.

What is it:

An agentic support platform built for B2B teams, where AI agents investigate and resolve customer issues across Slack, email, and chat.

Who is it for:

B2B software teams whose customers ask for help in shared Slack channels rather than through a support portal.

Alternative to:

Zendesk, Intercom, Front, Plain, or a shared Slack channel and somebody scrolling back to find what was promised.

Why we like it:

We like Pylon because you can build workflows and configure agents by describing them in plain language, so the setup does not need an admin who knows the product.

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Sponsor • Kit (formerly ConvertKit)

Your Email List Just Got a Lot More Valuable

Kit is the creator-first email platform built to grow your audience and turn it into income. Send newsletters, automate your funnels, and sell digital products, all from one place with no technical skills required.

Why Creators Choose Kit:

• Audience growth tools: Build unlimited landing pages and sign-up forms to convert visitors into subscribers.
  
  

• Visual automations: Map welcome sequences and funnels on a simple drag-and-drop canvas that just works.
  
  

• Built-in commerce: Sell ebooks, courses, and templates directly, with no transaction fees on paid plans.
  
  

• Creator Network: Grow faster by cross-promoting with other newsletters and recommending your way to new subscribers.
  
  

• Clean, personal emails: Text-first design that lands in inboxes and feels like a real message, not a corporate blast.

Trusted by 600,000+ creators who have earned over $400M on the platform. Kit is free forever up to 10,000 subscribers, no credit card required.

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